What is the first formal step to unionization?

Defining the bargaining unit

Mrs. Union represents the union at MHS Hospital. She is compiling a list of people with appropriate skills and experience to build a negotiating team for the union. Who would she most likely include on her list?

Union attorney

Effective labor negotiations are based on strategies that are:

Objective and honest

Of the following, which statement does not describe the law requirements of the Labor Management Relations Act (Taft-Hartley Act) of 1947?

This law oversees elections that determine whether or not employees will be represented by a union

Which one of the following is usually a successful bargaining strategy?

"Posturing" to sell the contract to union members and management

Which is a key consideration in preparing for a union negotiation?

Assume your opponent has a realistic understanding of what can be gained through the negotiation x

During negotiations, the union president makes a request for voluntary bargaining items to be included in the contract agreement. As outlined by the National Labor Relations Act of 1935, which of the following items is considered to be voluntary?

Benefits for retirees (e.g., health plan)

To guarantee that management retains its critical prerogatives, what should you do?

Include an employer rights clause in the labor contract

Which of the following is part of the grievance administration process?

Review of the grievance decision by the HCMO's legal counsel (JAG) x

Which one of the following is out of sequence with respect to the formation of a union?

Union recruits

Which of the following is one of the "set aside" management rights per court rulings?

Work qualifications

As an experienced HCMO manager and negotiator in labor relations, you are asked to share your "pearls of wisdom" with new and upcoming junior managers in the art of the negotiation process. Which of the following "pearls" would you cast aside in your talk?

Approach negotiations as a test of strength or a power struggle

The union wants to bargain on personnel policies such as discharge, lay-offs, and discipline. What should you do?

Include it as an agenda item for bargaining

Which of the following statements is FALSE?

False