JKO Leadership Five: Valuing Diversity and Culture

The diversity management competency of people management is helpful because it allows a manager to:

Balance effective utilization of individual skills to achieve team goals

How does structured dialogue support a diverse environment?

It provides an environment where different groups can discuss difficult topics

The diversity management skill listening enables a manager to:

Respect and appreciate different communicate styles

When employees are sensitive to the use of language and the effects of stereotyping, they are demonstrating the characteristic of:

Mutual respect

The first step to create an environment of openness and trust is:

Self-awareness

Which is one of the primary dimensions of diversity?

Age

Obtaining feedback is a guideline in overcoming prejudice and stereotyping.

True

Which guideline for practicing dialogue considers how well you are listening to others?

Listening

A manager can diffuse a conflict situation by:

Establishing boundaries by asking for cooperation

When developing others to manage diversity, it is important for a leader to:

Lead by example and model desired behavior

When diversity is managed:

Employees enjoy coming to work in a supportive environment

The first step in overcoming prejudice is:

Taking responsibility

When promoting an environment that supports continuous learning, a manager is demonstrating the diversity competency of:

Developing self and others