JKO JMESI - Conflict Management One: Principles
Which of the following tactics are used to break up stalemates?
TACTICS FOR OVERCOMING DEADLOCKS
What is the most important part of the negotiation process?
PREPARTION
What negotiation style often involves splitting the difference?
COMPROMISE
Which key variable in negotiation is often the result of past history of the parties in resolving conflicts?
LEVEL OF TRUST
Which consensus-testing method is used when words and body language suggest that the group has reached consensus?
MIRROR ON THE GROUP (POSITIVE SIGNS)
Which norm of fairness results in each party getting an allocation of resources that is proportional to their input?
EQUITY
What is the purpose of the devil's advocate during consensus-testing?
WARD OFF GROUP THINKING
What do the integrative bargaining and principled negotiation strategies have most in common?
SEEKING WAYS TO SATISFY MUTUAL INTEREST
Which of the following tactics for gathering information is used to get an initial reaction?
OPEN QUESTION
Which of the following is a step of the Integrative Bargaining Strategy?
SET PRIORITIES ON YOUR INTERESTS AND THOSE OF THE OTHER PARTY
Which of the following is a tactic used to overcome deadlocks?
CAUCUS
True or False: To avoid group think you should invite inside experts to observe and react to group processes.
FALSE