JKO Organizational Commitment
Mowday et al (1979)
Validate the Organizational Commitment Questionnaire (OCQ)
Their measure is contaminated with other stuff. It is hard to say that organizational commitment is really driving the results. It could be other stuff.
Becker et al (1996)
The authors argue that although overall commitment to organizations appears to be largely unrelated to job performance, it is possible that there is a relationship between commitment as a multidimensional phenomenon and performance.
Vandenberghe et al (2004)
Three commitment foci were addressed in the present research: the global organization, the supervisor, and the work group.
POS contributed uniquely to affective organizational commitment, LMX was uniquely related to affective commitment to the supervisor, whereas perceived group cohesiveness was the sole significant predictor of affective commitment to the work group.
Rhoades et al (2001)
Based on the reciprocity norm, perceived organizational support would create a felt obligation to care about the origination's welfare and help the organization reach its objectives (affective commitment).
Meyer and Allen (1984)
The authors test the methodological issues with "Side-Bet Theory" of Organizational Commitment
Powell and Meyer (2004)
The effect of making side bets is to increase the cost of failing to persist in a course of action. In the case of organizational commitment, the course of action is staying with the company.
Although increased continuance commitment can contribute to decreased turnover, research has consistently demonstrated that it is a less desirable form of commitment compared to affective and normative commitment.
Meyer et al (2002)
Found that the three forms of commitment are related yet distinguishable from one another as well as from job satisfaction, job involvement, and occupational commitment.
If you have to measure two, choose affective and continuance. Normative does not really predict above and beyond affective.
Luchak and Gellatly (2007)
Looked at outcomes related to affective and continuance commitment. Posited a nonlinear relationship between continuance commitment and these outcomes, which was supported. You want certain levels of continuance commitment, but you overall want affective commitment to be high.
Flynn and Schaumberg (2012)
The authors posit that higher levels of guilt-proneness are associated with higher levels of affective organizational commitment.
Xu and Payne (2016)
Results demonstrated that the structure of commitment profiles (number and nature) were relatively stable across measurement occasions within a given sample.
Findings support that a single assessment of commitment profiles predicted the occurrence and the timing of turnover such that value-based profiles revealed lower turnover hazard and higher survival probabilities over time relative to weak commitment profiles.
Findings also support that there are meaningful differences between groups of individuals on the basis of the combination of affective forces/the desire to stay and behavioral forces/external constraints that prevent them from leaving
Klein et al (2012)
A bond is not commitment unless one chooses to accept responsibility for and dedicate oneself to the target.
Defining commitment as a state distinct from an attitude further conceptually differentiates commitment and affective constructs such as satisfaction and explains the reciprocal relationship between them
Becker et al (2018)
Presents a model proposing that commitment to professions influences productivity through a positive effect on intrinsic motivation and a negative effect on extrinsic motivation.
Commitment to organizations, conversely, is hypothesized to have a negative effect on intrinsic motivation and a positive effect on extrinsic motivation.
Organizational Commitment
An employee's desire to remain a member of an organization. 3 types of organizational commitment
Withdrawal Behavior
Employee actions that are intended to avoid work situation
Affective Commitment
• An employee's desire to remain a member of an organization due to a feeling or emotional attachment.
• Staying because you want to
• "I love my job!"
Continuance Commitment
• An employee's desire to remain a member of an organization due to an awareness of the costs of leaving
• Staying because you have to
• "Working here is the only way I can afford this house"
Normative Commitment
• An employee's desire to remain a member of an organization due to a feeling of obligation
• Staying because you ought to
• "They've invested so much time in me"
Focus of Commitment
The people, places, things that inspire a desire to remain a member of the organization
Erosion Model
A model that suggests that employees that have fewer bonds with co-workers are more likely to quit
Social Influence Model
A model that suggests that employees with direct linkages to co-workers who leave the organization are more likely to leave themselves.
Embeddedness
An employee's connection to the organization. Does the employee fit into the organization and community?
Withdrawal Behavior
The opposite of organizational commitment.
Response to negative work events
• Exit: a response to a negative work event in which one becomes often absent from work or voluntarily leaves the organization
• Voice: a response in which an employee offers suggestions for change
• Loyalty: a passive response to negative work event in which one publicly supports the situation but privately hopes for improvement
• Neglect: A passive yet destructive response, in which one's interest and effort in work decline
Psychological Withdrawal
Mentally escaping the work environment
• Daydreaming
• Socializing
• Looking busy
• Moonlighting: using work time to work on other non-work related activities
• Cyber-loafing: wasting time on the internet
Physical Withdrawal
Physically escaping the work environment
• Tardiness
• Long breaks
• Missing meetings
• Absenteeism: employee doesn't show up to work for a full day
• Quitting
Independent Forms Model
A model that predicts that various withdrawal behaviours are uncorrelated, so engaging in one has little bearing on engaging in others
Compensatory Forms Model
A model indicating that the various withdrawal behaviours are negatively correlated, so engaging in one type makes it less likely to engage in another
Progression Model
A model indicating that various withdrawal behaviors are correlated, so engaging in one type makes one more likely to engage in other
Diversity in the Workforce
As employee's become more and more diverse, there is less affective commitment in the workforce
Psychological Contracts
Employees' beliefs about what they owe the company and vice versa
Transactional Contracts
Focus on monetary obligations. Attendance pay
Relational Contracts
Open-ended/subjective obligations. Loyalty job security
Perceived Organizational Support
The degree to which employees believe that the organization values their contributions and cares about their well-being.
organizational commitment
a desire on the part of an employee to remain a member of an organization
affective commitment
a desire to remain a member of an organization due to an emotional attachment to, and involvement with, that organization
-you stay because you want to
-managers want this most
continuous commitment
-have to stay at job, nowhere else to go
-feel fear to leave job
-least optimal for bosses
normative commitment
a desire to remain a member of an organization due to a feeling of obligation
-would feel regret if you left
focus commitment
the various people, places, and things that can inspire a desire to remain a member of an organization
-attachment to team/boss
erosion model
Social network diagram- affective commitment; employees with fewer bonds will be most likely to quit the organization
measures: frequency and depth of communication
social influence model
argues that people with linkages to "leavers" will become at risk for turning over
-contagious, spreads like a disease
exit
ending or restricting organizational membership
voice
a constructive response where individuals attempt to improve the situation
loyalty
A passive response where the employee remains supportive while hoping for improvement
neglect
-Interest and effort in the job is reduced
-going through the motions allowing performance to deteriorate
-costly and less noticeable
four types of employees
Stars, Citizens, Lone Wolves, Apathetics
stars
high organizational commitment, high task performance
citizens
high organizational commitment, low task performance
lone wolves
low organizational commitment, high task performance
apathetics
low organizational commitment, low task performance
low task performance
lack the credibility/marketable to make suggestions
low organizational commitment
not willing to commit OCBs
withdrawal
-psychological, physical
moonlighting
using work time and resources to complete something other than their job duties, such as assignments for another job
independent forms of withdrawal
behaviors are uncorrelated
compensatory forms of withdrawal
negatively correlated, doing one means you're less likely to do another
progression
positively correlated, has the most support
psychological contracts
reflect employees' beliefs about what they owe the organization and what the organization owes them
transactional contracts
based on a narrow set of specific monetary obligations
relational contracts
based on a broader set of open-ended and subjective obligations
Organizational commitment
Desire on the part of the employee to remain a member of the org
Withdrawal behavior
A set of actions that employees perform to avoid the work situation; behaviors that may culminate in quitting the org
Affective commitment
A desire to remain a member of an org due to an emotional attachment to, and involvement with, that org
Continuance commitment
A desire to remain a member of an org because of an awareness of the costs associated with leaving it
Normative commitment
A desire to remain a member of an org due to a feeling of obligation
Focus of commitment
Various people, places, and things that can inspire a desire to remain a member of an org
Erosion model
Suggests that employees with fewer bonds will be most likely to quit the organization
Social influence model
Suggests that employees who have direct linkages with "leavers" will themselves become more likely to leave
Embeddedness
Summarizes employees' links to their org and community, their sense of fit with their org and community, and what they would have to sacrifice for a job change
Exit
An active, destructive response by which an individual either ends or restricts organizational membership
Voice
An active, constructive response in which individuals attempt to improve the situation
Neglect
A passive, destructive response in which interest and effort in the job declines
Loyalty
A passive, constructive response that maintains public support for the situation while the individual privately hopes for improvement
Stars
Possess high commitment and high performance and are held as role models for other employees
Citizens
Possess high commitment and low task performance but perform many of the voluntary extra role activities that are needed to make the org function smoothly
Lone wolves
Possess low levels of organizational commitment but high levels of task performance and are motivated to achieve work goals for themselves, not necessarily for their company
Apathetics
Possess low levels of both organizational commitment and task performance and merely exert the minimum level of effort needed to keep their jobs
Psychological withdrawal
Actions that provide a mental escape from the work environment
Daydreaming
Employees appear to be working but are actually distracted by random thoughts or concerns; psychological withdrawal
Socializing
Verbal chatting about nonwork topics that goes on in cubicles and offices or at the mailbox or vending machines; psychological withdrawal
Looking busy
Intentional desire ont he part of employees to look like they're working, even when not performing work tasks; psychological withdrawal
Moonlighting
Use work time and resources to complete something other than their job duties; psychological withdrawal
Cyberloafing
Using Internet, email, and instant messaging access for their personal enjoyment rather than work duties; psychological withdrawal
Physical withdrawal
Actions that provide a physical escape, whether short term or long term, from the work environment
Tardiness
Tendency to arrive to work late; physical withdrawal
Long breaks
Longer-than-normal lunches, soda breaks, and so forth that provide a physical escape from work; physical withdrawal
Missing meetings
Employees neglect important work functions while away from the office; physical withdrawal
Absenteeism
Employees miss an entire day of work; physical withdrawal
Quitting
Voluntarily leaving the org; physical withdrawal
Independent forms model of withdrawal
The various withdrawal behaviors are uncorrelated with one another, occur for different reasons, and fulfill different needs on the part of employees
Compensatory forms model of withdrawal
The various withdrawal behaviors negatively correlate with one another; doing one means you're less likely to do another
Progression model of withdrawal
The various withdrawal behaviors are positively correlated; engaging in one leads to another and so on
Psychological contracts
Reflect employees' beliefs about what they owe the org and what the org owes them
Transactional contracts
Based on a narrow set of specific monetary obligations
Relational contracts
Based on a broader set of open-ended and subjective obligations
Perceived organizational support
Reflects the degree to which employees believe that the org values their contributions and cares about their well-being