JKO Trust In Leadership
Leader
Someone who can influence others and who has managerial authority
Leadership
The process of leading a group and influencing that group to achieve its goals
Trait Theories of Leadership
Theories that isolate characteristics that differentiate leaders from nonleaders
-early theory of leadership/not sufficient to ID effective leaders
1. Drive
2. Desire to lead
3. Honesty and integrity
4. Self-confidence
5. Intelligence
6. Job-relevant knowledge
7. Extraversion
8. Proneness to guilt
Behavioral Theories of Leadership
Theories that isolate behaviors that differentiate effective leaders from ineffective leaders
-what leaders do versus who leaders are
Managerial Grid
A 2D grid for appraising leadership styles
Fiedler Contingency Model
Leadership theory proposing that effective group performance depends on the proper match between a leader's style and the degree to which the situation allowed the leader to control and influence
-LPC determines leaders style as either task (57-) or relationship (64+)
3 Key Variables:
-leader-member relations
-task structure
-leader's position power
Least-Preferred Coworker Questionnaire
A questionnaire that measures whether a leader was task or relationship oriented
Situational Leadership Theory
A leadership theory that focuses on followers readiness level using willingness and ability to identify four possible outcomes. It then ID's preferred leadership style for each four levels.
1. Able and willing
2. Able but unwilling
3. Unable but willing
4. Unable and unwilling
Readiness
The extent to which people have the ability and willingness to accomplish a specific task
Path-Goal Theory
A leadership theory that says the leader's job is to assist followers in attaining their goals and to provide direction or support needed to ensure that their goals are compatible with the organization's or group's goals. Leader uses:
-directive
-supportive
-participative
-achievement style
Leader-Member Exchange Theory
A leadership theory that says leaders create in-groups and out-groups and those in the in-group will have higher performance ratings, less turnover, and greater job satisfaction
-goal is to get everyone in the in-group
Transactional Leaders
Leaders who lead primarily by using social exchanges in a quid pro quo
Transformational Leaders
Leaders who stimulate and inspire followers to achieve extraordinary outcomes
Charismatic Leaders
Enthusiastic, self-confident leaders whose personalities and actions influence people to behave in certain ways
Visionary Leadership
The ability to create and articulate a realistic, credible, and attractive vision of the future that improves on the present situation
Empowerment
The act of increasing the decision-making discretion of workers
Credibility
The degree to which followers perceive someone as honest, competent, and able to inspire
Trust
The belief in the integrity, character, and the ability of a leader
-essential for effective leadership
Behavioral Leadership Studies
-3 studies conducted that say a leader's behavior has a dual focus on the task and the people
Managerial/Leadership Grid
-concern for people and production
-ranked from 1-9
-9,9 was the best
Contingency Leadership Theories
-looked at situational influences
-which leadership styles were most effective in which situations?
-Fiedlers Contingency Theory
-Situational Leadership Theory
-Leader-Participation Model
-Path-Goal Theory
Leader-Member Relations
The degree of trust, confidence, and respect employees have for their leader/good or poor
Task Structure
The degree to which job assignments are formalized and structured/high or low
Position Power
The degree of influence a leader has over the hiring, firing, discipline, promotions, etc/strong or weak
Contemporary Leadership Theories
-Leadership-Member Exchange
-Transformation-Transactional Leadership
-Charismatic Leadership
-Team Leadership
Contemporary Issues
-employee empowerment
-national culture influences leadership style
-emotional intelligence
Emotional Intelligence
Non-cognitive skills, capabilities, and competences that influences a person's ability to cope with environmental demands and pressures
-single best factor in predicting emerging leaders
define attitude
an expression of favor or disfavor toward a person, place, thing, or event.
attitude is
a little thing that makes a big difference
minimal leaders
do the bare necessities to get by
average leaders
will do bare necessities for the team but are not motivated to come up with ideas on their own
EXCEL leaders
will do whatever it takes
a bad attitude
is like a flat tire; you can't go anywhere until you change it
courage, will power, good communication
qualities of a leader
confident belief in someone or something
trust
stages of trust
relationship, core values, consistency, faith
faith
actions are so predictable that we don't consciously have to think about the relationship.
consistency
enables us to anticipate behavior and actions
core values
leads to trusting relationships
relationship
first stage of trust
what's needed to build trust
clarity, consistency, competency, care, think before you act
Research has identified five dimensions that make up the concept of trust including competence, which is __________.
chnical and interpersonal knowledge and skills
__________ is one of Fiedler's situational contingencies; it describes the degree to which job assignments are formalized and structured.
tasl structure
Research has identified five dimensions that make up the concept of trust including __________, which is honesty and truthfulness.
integrity
Research has identified five dimensions that make up the concept of trust including integrity, which is __________.
honesty and truthfulness
__________ is the belief in the integrity, character, and ability of a leader.
trust
__________ are enthusiastic, self-confident leaders whose personalities and actions influence people to behave in certain ways.
charismatic leaders
__________ dictates work methods, makes unilateral decisions, and limits employee participation.
A leader with an autocratic style
Research has identified five dimensions that make up the concept of trust including __________, which is the willingness to protect a person, both physically and emotionally.
loyalty
__________ is the ability to create and articulate a realistic, credible, and attractive vision of the future that improves upon the present situation.
Visionary leadership
__________ is one of Fiedler's situational contingencies; it describes the degree of influence a leader has over activities such as hiring, firing, discipline, promotions, and salary increases.
position power
__________ is the degree to which followers perceive someone as honest, competent, and able to inspire.
credibility
__________ is the act of increasing the decision-making discretion of workers
empowerment
Research has identified five dimensions that make up the concept of trust including __________, which is the willingness to share ideas and information freely.
openness
__________ is the extent to which a leader has work relationships characterized by mutual trust and respect for group members' ideas and feelings
consideration
__________ involves employees in decision making, delegates authority, and uses feedback as an opportunity for coaching employees.
a leader with a democratic style
__________ is a leadership contingency theory that focuses on followers' readiness.
situational leadership theory
__________ is a process of influencing a group to achieve goals.
leadership
leader-member relations is ________
one of Fiedler's situational contingencies; it describes the degree of confidence, trust, and respect employees have for their leader
Transactional leaders are __________.
leaders who lead primarily by using social exchanges (or transactions)
Leadership
the ability to influence a group toward the achievement of a vision or set of goals
Trait Theories
Focus on personal qualities and characteristics
Big Five Personality Framework
Extraversion has strongest relation to leadership
Conscientiousness and openness to experience also strongly related to leadership
Agreeableness and emotional stability not correlated with leadership
Emotional intelligence is correlated with leadership; link under investigation
Two conclusions of trait theories
1. traits can predict leadership
2. traits do a better job predicting the emergence of leaders and the appearance of leadership than distinguishing between effective and ineffective leaders
Behavioral Theories of leadership
Determine leadership effectiveness by leader behavior, and perhaps train people to be leaders
Two key studies of leadership
Ohio State Studies
University of Michigan Studies
Ohio State Studies
initiating structure and consideration
The University of Michigan Studies
production oriented and employee oriented
Global Implications
GLOBE Leadership Project Results:
Brazil - Leaders are participative and humane
France - Leaders are bureaucratic, task oriented and autocratic
China - Initiating structure and consideration important: status differences but participation valued
(Contingency Theories)
Fiedler Leadership Model
effective group performance depends on the proper match between the leader's style and the degree to which the situation gives the leader control
Least-Preferred Co-worker (LPC)
determines leadership style (fixed trait)
- Relationship oriented
- Task oriented
Degree of situational control
Match leader's style with degree of situational control
- Leader-member relations, task structure, position power
Matching leaders to situations
Other contingency theories
Situational leadership theory (SLT)
Path-goal theory
Charismatic leadership theory
Situational leadership theory (SLT)
Successful leadership is achieved by selecting the right leadership style, which is contingent on the level of the followers' readiness.
Path-Goal Theory
A theory that states that it is the leader's job to provide followers with information, support, or other resources necessary to achieve goals
charismatic leadership theory
Attributions of heroic leadership abilities when followers observe certain behaviors
- Vision and articulation, personal risk-taking, sensitivity toward followers, unconventional behaviors
Charismatic leaders: born or made?
Charisma is partially attributed to genetics and partially to training and experience
How Charismatic Leaders Influence Followers
Articulate an appealing vision
Communicate a new set of values
Model behaviors for those values
Express dramatic behavior
Charisma and Situational Dependency
-charisma is strongly correlated to high performance and satisfaction
best used when
-environment is uncertain or stressful
-ideology is involved
most closely associated with upper level executives
people are most receptive to charisma when there is a crisis
The potential dark side of charismatic leadership
Some leaders use organizational resources for personal benefit, remake companies in their own image, and allow self-interest and personal goals to override organization's goals
Transactional leaders
motivate their followers in the direction of established goals by clarifying role and task requirements
Transformational leaders
inspire followers to transcend their self-interests for the good of the organization
Full Range Leadership Model
The first four behaviors represent transactional approaches and begins with the Laissez-Faire approach, which is the most passive. As a leader progresses on the scale, she moves toward more active behaviors. The final four behaviors on the model represent transformational actions. This model shows that as leaders utilize more transformational behaviors, they become more effective.
Evaluation of Transformational Leadership
-Is effectively used in various job levels and disparate occupations
-Tends to be more effective in smaller companies
-Works better when the leader directly interacts with followers
-Can be learned
Global Implications
GLOBE study found that many elements of transformational leadership are universal
Vision is important in any culture, but how it is formed and communicated may need to vary by culture
Transformational vs. Transactional Leadership
Transformational leadership is more strongly correlated with lower turnover rates, higher productivity, lower employee stress and burnout, and higher employee satisfaction
Authentic Leadership: Ethics and Trust
Authentic leaders know who they are, what they believe in and value, and act on those values and beliefs openly and candidly
They create trust, encourage open communication, people have faith in them
Ethics and Leadership
Ethics and leadership intersect and many junctures
Executives set the moral tone for an organization so they must set and adhere to high ethical values
Leadership is not value-free, and the means by which a leader achieves their goals must be framed by ethics
socialized charismatic leadership
leadership that conveys other-centered values by leaders who model ethical conduct
servant leadership
Servant leaders go beyond their self-interest and instead focus on opportunities to help followers grow and develop.
Effects of servant leadership
-higher levels of commitment to the supervisor, self-efficacy, and perceptions of justice
-increased team potency and higher group performance
-higher levels of creative performance
Leadership for the future
Mentor: a senior employee who sponsors a less-experienced employee, a proteges
Challenges to the Leadership Construct
- attribution theory of leadership
- substitutes & neutralizers
Substitutes for and Neutralizers of Leadership
Finding and Creating Effective Leaders
selection and training