JKO Leadership Five: Valuing Diversity and Culture
The diversity management competency of people management is helpful because it allows a manager to:
Balance effective utilization of individual skills to achieve team goals
How does structured dialogue support a diverse environment?
It provides an environment where different groups can discuss difficult topics
The diversity management skill listening enables a manager to:
Respect and appreciate different communicate styles
When employees are sensitive to the use of language and the effects of stereotyping, they are demonstrating the characteristic of:
Mutual respect
The first step to create an environment of openness and trust is:
Self-awareness
Which is one of the primary dimensions of diversity?
Age
Obtaining feedback is a guideline in overcoming prejudice and stereotyping.
True
Which guideline for practicing dialogue considers how well you are listening to others?
Listening
A manager can diffuse a conflict situation by:
Establishing boundaries by asking for cooperation
When developing others to manage diversity, it is important for a leader to:
Lead by example and model desired behavior
When diversity is managed:
Employees enjoy coming to work in a supportive environment
The first step in overcoming prejudice is:
Taking responsibility
When promoting an environment that supports continuous learning, a manager is demonstrating the diversity competency of:
Developing self and others