Question: What is the 7 brew creed?
Answer: To start each day with a grateful heart
To always be humble
To be fearlessly authentic
To never judge
To forget the mistake and remember the lesson
To always build each other up
To cultivate kindness
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Question: What are the 4 keys to success?
Answer: First Impressions
Customer Service
Drink Quality
Consistency
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Question: What is the order in which you combine flavor, espresso shots, and milk?
Answer: Measure flavor first, mix in espresso second, and add the milk third.
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Question: What do you measure syrups and sauces in?
Answer: Flat, even scoops
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Question: meaning "pressed out". strong coffee made by pressing a small amount of water through ground coffee beans.
Answer: espresso
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Question: the espresso from one shot tin
Answer: double shot
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Question: the espresso from half of a shot tin
Answer: single shot
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Question: the action of using an espresso machine to make a double shot
Answer: pull
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Question: the amount of time it takes for the hot steam in the espresso machine to flow through the coffee grinds and dispense a 7 brew double shot
Answer: shot window
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Question: What is the time for the shot window?
Answer: 17-27 seconds
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Question: filter that we fill with coffee grinds and then attach to the espresso machine. it forces steam through the grinds, and the tiny holes in the filter allow the freshly made espresso to flow out without letting coffee grinds lead into the shot tine
Answer: portafiller
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Question: What are the three layers of an espresso shot?
Answer: Crema, Body, Heart
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Question: What is the crema in the espresso?
Answer: A light and foamy layer of espresso at the very top
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Question: What is the body in the espresso?
Answer: middle layer and should be caramel-brown
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Question: What is the heart in the espresso?
Answer: the bottom layer and should be dark brown
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Question: What happens if the double shot pulls too quickly?
Answer: Coffee grinds are too coarse (large)
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Question: What happens if the double shot pulls too slowly?
Answer: Coffee grinds are too fine (small)
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Question: How do I fix it if the double shot pulls too quickly?
Answer: Adjust the grinder to grind the coffee more finely, making it harder for the hot water to pass through
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Question: How do I fix it if the double shot pulls too slowly?
Answer: Adjust the grinder to grind more coarsely, making it easier for the hot water to pass through.
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Question: What should the degrees of milk be?
Answer: Between 160 and 170 degrees
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Question: How much froth should hot drinks get?
Answer: 1/4" of tight froth
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Question: What will higher fat milks froth be like?
Answer: Thicker froths
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Question: What will lower fat milks froth be like?
Answer: More stiff froths
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Question: For kids, what should the milk temp never be steamed over?
Answer: 120 degrees
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Question: How hot should drinks ordered "extra hot" be?
Answer: 175 degrees (NO more than 180!)
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Question: If someone orders soy, coconut, or almond milk, what do we treat it as?
Answer: A dairy allergy (never ask)
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Question: code for half and half
Answer: Breve
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Question: What is used for cold chocolate milk and hot chocolate?
Answer: Chocolate Milk
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Question: What is the default milk for any drink made as a mocha?
Answer: Chocolate Mix
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Question: What is the chocolate mix?
Answer: 1/4 breve and 3/4 chocolate milk
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Question: What is the default milk for lattes and cappuccinos?
Answer: Whole Milk
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Question: What is the sweet dairy base for smoothies, Chais, and shakes?
Answer: Ice Cream Mix
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Question: What is a frozen concoction of milk, espresso, and sugar?
Answer: Chiller Mix
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Question: When you hear mocha, what do you think?
Answer: chocolate
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Question: If they ask for 2% milk, what do you say?


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Question: If they ask for skinny, what do you use?
Answer: Nonfat milk
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Question: If they ask for skinny, what do you ask them?

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Question: If they ask for sugar-free and chocolate mix is requested, what do you use instead?
Answer: Breve
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Question: If they ask for sugar-free with white milk, what do you use?
Answer: Just sugar free flavors
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Question: What does nonfat milk consist of?
Answer: Some naturally occurring sugars, but no added sugars.
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Question: What does whole milk consist of?
Answer: Some naturally occurring sugars, but no added sugars.
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Question: What does breve consist of?
Answer: Some naturally occurring sugars, but no added sugars.
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Question: How much fat does nonfat milk have, and how many calories?
Answer: Zero fat and fewer calories
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Question: How much fat does breve have, and how much sugar?
Answer: The most fat, and the least naturally occurring sugar.
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Question: What are the three non-dairy options?
Answer: Soy, Coconut, Almond
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Question: What kind of milk should you use for a sugar-free latte?
Answer: Whole Milk
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Question: What kind of milk should you use for a sugar-free mocha?
Answer: Breve
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Question: What kind of milk should you use for a skinny mocha?
Answer: Nonfat
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Question: What is the standard milk for hot chocolate?
Answer: Chocolate Milk
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Question: What milk is used in a breve?
Answer: Half and Half
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Question: What is the standard milk for mochas?
Answer: Chocolate Mix
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Question: What is the max temp for Jr drinks?
Answer: 120 degrees
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Question: What is the standard temp range for drinks?
Answer: 160 degrees - 170 degrees
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Question: What flavors are in a Smooth 7?
Answer: Irish Cream and White Chocolate
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Question: What are the measurements of a SMALL Smooth 7?
Answer: 1/2 Irish Cream
1/2 White Chocolate
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Question: What are the measurements of a MED/LARGE Smooth 7?
Answer: 1 Irish Cream
1 White Chocolate
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Question: What flavors are in a Blondie?
Answer: Caramel and Vanilla
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Question: What are the measurements of a SMALL Blondie?
Answer: 1/2 Caramel
1/2 Vanilla
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Question: What are the measurements of a MED/LARGE Blondie
Answer: 1 Caramel
1 Vanilla
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Question: What are the flavors in Chocolate Macadamia?
Answer: Chocolate Macadamia Nut
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Question: What are the measurements of a SMALL Chocolate Macadamia?
Answer: 1 Chocolate Macadamia Nut
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Question: What are the measurements of a MED/LARGE Chocolate Macadamia?
Answer: (1 and 1, so) 2 Chocolate Macadamia Nut
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Question: What are the flavors in a German Chocolate?
Answer: Caramel and Coconut
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Question: What are the measurements of a SMALL German Chocolate?
Answer: 1/2 Caramel
1/2 Coconut
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Question: What are the measurements of a MED/LARGE German Chocolate?
Answer: 1 Caramel
1 Coconut
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Question: What are the flavors in a Snickerz?
Answer: Caramel and Hazelnut
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Question: What are the measurements of a SMALL Snickerz?
Answer: 1/2 Caramel
1/2 Hazelnut
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Question: What are the measurements of a MED/LARGE Snickerz?
Answer: 1 Caramel
1 Hazelnut
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Question: What are the flavors in a White Chocolate Mocha?
Answer: White Chocolate
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Question: What are the measurements of a SMALL White Chocolate Mocha?
Answer: 1 White Chocolate
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Question: What are the measurements of a MED/LARGE White Chocolate Mocha?
Answer: (1 and 1, so) 2 White Chocolate
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Question: What are the flavors in a Triple 777?
Answer: Irish Cream and White Chocolate
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Question: What are the measurements of a SMALL Triple 777?
Answer: 1/2 Irish Cream
1/2 White Chocolate
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Question: What are the measurements of a MED/LARGE Triple 777?
Answer: 1 Irish Cream
1 White Chocolate
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Question: How many shots of espresso do small and mediums get?
Answer: One double shot
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Question: How many shots of espresso do larges get?
Answer: Two double shots
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Question: What is the exception to the shots?
Answer: Triple 777 - three double shots (for all sizes)
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Question: If someone asks for light ice or easy ice, what do you do?
Answer: Add 4 ounces of milk to the original mix line and only fill the cup half way with ice.
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Question: Sugar-Free German Chocolate Measurements
Answer: 1/2
S.F. Caramel
S.F. Coconut

1/2 S.F. Chocolate
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Question: Sugar-Free Snizkerz Measurements
Answer: 1/2
S.F Caramel
S.F Hazelnut

1/2 S.F Chocolate
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Question: For White Chocolate, do you substitute half sugar-free chocolate sauce for sugar free orders?
Answer: No
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Question: What is a chiller?
Answer: frosty blend of espresso, milk, and sugar
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Question: What are the chiller scoops measurements?
Answer: Small 1
Medium 1
Large 2
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Question: What are the classics?
Answer: Americanos, Lattes, Breves, Mochas, and Cappuccinos
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Question: How many scoops are put in classic drinks?
Answer: 1 scoop for all of them
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Question: What are Americanos?
Answer: Espresso and water
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Question: How much flavor do Americanos get?
Answer: 1 scoop for all sizes
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Question: How many shots do americanos get?
Answer: Small 1 Double shot
Medium 1 Double shot and 1 Single Shot
Large 4 Shots
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Question: What milk is a latte made with?
Answer: Whole Milk
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Question: What is a breve made with?
Answer: Breve (half and half)
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Question: Regular Latte
Answer: Whole milk + espresso
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Question: Sugar free latte
Answer: Whole milk + espresso
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Question: Skinny/Nonfat Latte
Answer: Nonfat milk + espresso
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Question: Regular Breve
Answer: Breve Milk + Espresso
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Question: Sugar-Free Breve
Answer: Breve Mix + Espresso
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Question: Skinny/nonfat Breve
Answer: Nonfat milk + espresso
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Question: Regular Mocha
Answer: Chocolate milk + one scoop of chocolate + espresso
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Question: Nonfat Mocha
Answer: Nonfat milk + one scoop chocolate sauce + espresso
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Question: Sugar-Free Mocha
Answer: Breve Mix + SF Chocolate Sauce + Espresso
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Question: What is the amount of flavor in Cappuccinos?
Answer: 1 scoop for all sizes
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