I Hate CBT's

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2 Minute Plan Paul Mitchell

Question: Wait to clean your service area

Answer: 1

Question: Escort your guest to the service desk

Answer: 2

Question: Introduce your guest to the service team

Answer: 3

Question: Pull Products and focus on solutions

Answer: 4

Question: Reserve a future service time

Answer: 5

Question: Give your guest a business card & 5 more business cards

Answer: 6

Question: Ask for a referral

Answer: 7

Question: Say thank you

Answer: 8

Question: Clean your service area

Answer: 9