2.03 Quiz Effective Communication
Question: Which is an example of an “I message”?
Answer: I feel frustrated when you show up late because I feel that you don’t respect my time. Will you please make an effort to be on time this week?
Question: What is the purpose of an “I message”?
Answer: It allows you to take responsibility for your feelings
Question: Which most closely defines the term ‘Paralanguage’?
Answer: The vocal aspect of communication, such as pitch, infection, tone, and pace
Question: Why is it important to learn refusal skills?
Answer: To protect yourself from risk
Question: Which statement is true about maintaining a mutually healthy support system?
Answer: Adopting a healthy, realistic self-image. One that is neither too vain nor too critical; is attractive to others
Question: Which is a health benefit of receiving feedback?
Answer: To gain insight about our health so we can improve it
Question: According to research on social support, which statement is true?
Answer: Our mental and physical health is greatly affected by the quality of our relationship
Question: Which action is a critical part of listening?
Answer: Using verbal and nonverbal communication to show you are listening
Question: Which is sound advice for becoming a better listener?
Answer: Show appreciation for what the speaker is saying
Question: Which best describes active listening?
Answer: Trying to understand how someone is feeling when he or she speaks