Question:

Answer: a. Internal development

Question:

Answer: a. sociotechnical system.

Question:

Answer: c. benchmarking.

Question: Which of the following describes a technical innovator?

1. Has the status, authority and resources to support an innovation

2. b. Coordinates the technological efforts of various business units

3. c. Develops a new technology

4. d. Promotes an idea throughout the organization

5. Answer: c. Develops a new technology

6. Question: Whose role is to develop new technology and/or install and operate new technologies?

7. a. a product champion

8. b. a technical innovator

9. c. a chief technology officer

10. d. an executive champion

11. Answer: b. a technical innovator

12. Question: Innovators are adventurous and willing to take risks. They are willing to pay a premium for the latest and newest technology or product to come along and to champion it if it meets with their approval.

13. True

14. False

15. Answer: True

16. Question: A predictable pattern followed by a technological innovation starting from its inception and development to market saturation and replacement is called a(n)

17. a. organizational development pattern.

18. b. product innovation.

19. c. technology life cycle.

20. d. process innovation.

21. Answer: c. technology life cycle.

22. Question:

23. Answer: a. an innovator.

24. Question: Which of the following describes an executive champion?

25. a. coordinates the technological efforts of various business units

26. b. develops a new technology

27. c. promotes an idea throughout the organization

28. d. has the status, authority and resources to support an innovation

29. Answer: d. has the status, authority and resources to support an innovation

30. Question:

31. Answer: a. a laggard.