Question: The key to success is...

Answer: Remaining flexible enough to adapt to the changing times

Question: Organizing

Answer: Determining what work needs to be done

Question: Division of Labor

Answer: Dividing task among members

Question: Job Specialization

Answer: Dividing tasks into smaller jobs

Question: Departmentalization

Answer: Setting up individual departments to do specific task

Question: Economies of Scale

Answer: Companies can reduce their production cost if they purchase raw materials in bulk

Question: Fayol's Principles of Organization

Answer: 1. Unity of Command - each worker report to one boss2. Hierarchy of Authority - all workers should know whom they report to and managers have rights to give commands3. Division of Labor - functions divided into areas of specialization4. Subordination of Individual Interest to the General Interest - workers to think of themselves as teams5. Authority - managers have rights to give orders and power to enforce obedience6. Degree of Centralization - amount of decision making power vested in top management should vary by circumstances7. Clear Communication Channels - reach others quick and easy8. Order - people and material in proper places9. Equity - managers treat employees with respect10. Esprit de Corps - spirit of pride and loyalty

Question: Max Weber Organizational Theory

Answer: 1. Job descriptions2. Written rules, decision guidelines + detailed records3. Consistent procedures, regulations + policies4. Staffing & promotion based on qualifications

Question: Hierarchy

Answer: System in which 1 person is at top of org and there is sequential ordering from the top down of managers who are responsible to that person

Question: Chain of Command

Answer: Line of authority moving from top level of hierarchy to bottom

Question: Organization Charts

Answer: Visual device that shows relationships among people and divides organizations work; shows who reports to whom

Question: Bureaucracy

Answer: Organization with many layers of managers

Question: Centralized Authority

Answer: Organization structure in which decision making authority is maintained at top levels of mgmt

Question: Decentralized Authority

Answer: Decision making authority is delegated to lower level managers more familiar with local conditions than headquarters mgmt could be

Question: Span of Control

Answer: Optimal # of subordinates a manager supervises or should supervise

Question: Tall organizational structure

Answer: Adding layers of mgmt

Question: Flat organizational structure

Answer: Few layers of mgmt and broad span of control

Question: Departmentalization

Answer: The dividing of organizational functions into separate units

Question: Hybrid Forms

Answer: Combination of departmentalization techniques

Question: Line organization

Answer: Direct 2 way lines of responsibility, authority, and communication running from the top to the bottom of the organizarion, with all people reporting to only 1 supervisor

Question: Line personnel

Answer: Employees who are part of the chain of command thats responsible for achieving organizational goals

Question: Staff personnel

Answer: Employees who advise and assist line personnel in meeting their goals

Question: Matrix organization

Answer: Organization in which specialist form different parts of the org are brought together to work on specific projects but still remain part of line and structure

Question: Cross Functional Self Managed Team

Answer: Groups of employees from different departments who work together on long term basis

Question: Networking

Answer: Uses communications technology and other means to link organizations and allow them to work together on common objectives

Question: Real Time

Answer: The present moment or the actual time in which something takes place

Question: Virtual Corporation

Answer: Temporary networked org made up of replaceabke firms that join and leave as needed

Question: Benchmarking

Answer: Comparing an orgs practices, processes, and products against worlds best

Question: Core Competencies

Answer: Functions the org can do as well as or better than any org in the world

Question: Digital Natives

Answer: Young people who have grown up using the internet and social networkinf

Question: Restructuring

Answer: Redesigning an org so that it can more effectively ans efficiently serve its customer

Question: Inverted Organization

Answer: Has contact people at the top & Chief Executive Officer at the bottom

Question: Organizational Culture

Answer: Widely shared values within an organizarion that provide unity and cooperation to achieve common goals

Question: Formal organizations

Answer: Structure that detaila lines of responsibility, authority, and position-structure on organizarional charts

Question: Informal Organization

Answer: System that develops spontaneously as employees meet and form cliques, lines of authority & relationships outside the formal org

Question: Organizations that require consistent production standards to help create a high-quality public image would tend to favor...

Answer: Centralized authority

Question: In open organizations the informal org can be...

Answer: An asset that promotes harmony among workers

Question: Organizing a business begins with...

Answer: Determining the work to be done

Question: In an inverted organization, the job of management is to...

Answer: Assist and support front-line people

Question: ________ organizations are characterized of many layers of mgmt and function with well defined rules and procedures

Answer: Bureaucratic

Question: Which of the following determines the degree of decentralization of a firm

Answer: The degree to which lower-level mgmt is empowered to make decisions

Question: Which of the following is an advantage of line organization in a large business

Answer: Responsibility and authority are clearly defined

Question: Which of the following is an advantage of matrix organization structure?

Answer: It provides for efficient use of organizational resources

Question: The informal organization of a business is probably best suited to..

Answer: Create a feeling of camaraderie among employees and encourage teamwork

Question: The process of rating an organization's practices, processes, and products against the best of the world is known as...

Answer: Benchmarking

Question: Cross functional self managed teams work best when _______

Answer: Leadership is shared

Question: Which of following describes a group of employees from different departments working together on a long term basis?

Answer: Cross functional self managed teams