Question: Which of these refers to the information society, using knowledge to generate tangible and intangible values?

Paradox

Cultural intelligence

Knowledge economy

Cognitive complexity

Structural intervention

Answer: Knowledge economy

Question: All of these elements make teams function EXCEPT:

Specific performance goals

Commitment to how the work gets done

Common commitment and purpose

Mutual accountability

Identical skills

Answer: Identical skills

Question: Which of the following represent the correct sequence of Tuckman’s Stages of Group Development?

Storming, Performing, Norming, Forming

Norming, Forming, Storming, Performing

Forming, Storming, Norming, Performing

Performing, Norming, Forming, Storming

Forming, Storming, Performing, Norming

Answer: Forming, Storming, Norming, Performing

Question: In which stage the team is mainly focused on similarities and the group looks to the leader for structure and direction?

Performing

Adjourning

Forming

Norming

Storming

Answer: Forming

Question: In which stage the members clash for control of the group and people begin to choose sides?

Norming

Performing

Adjourning

Storming

Forming

Answer: Storming

Question:

Answer: Norming

Question: According to Linda A. Hill, managing a team means managing ______.

Cultural divergences

Paradox

Cognitive complexity

Structural interventions

Knowledge workers

Answer: Paradox

Question:

Answer: Mining

Question: Responses such as perspective taking, creating solutions, expressing emotions, and reaching out are considered ______ responses to conflict.

Active and constructive

Constructive and passive

Destructive and passive

Destructive and active

Answer: Active and constructive

Question: Responses such as avoiding, yielding, and self-criticizing are considered _____ responses to conflict.

Destructive and passive

Constructive and passive

Active and constructive

Destructive and active

Active and passive

Answer: Destructive and passive