Cvs Compliance Training
Question: To be valid, a prescription must be have issues for a _____ medical purpose by prescriber acting in the ____ of his or her professional practice
Answer: Legitimate, usual course
Question: Which two of the following must be completed when the pharmacy is notified of a lock in patient?
Answer: Add forced note and review with pharmacy
Question: Third-party payer login programs can use restrictions to limit inappropriate use. So like three examples of lock in program
Answer: 1. Requires patients to have their insurance company processed a prescription
2. Prohibits other pharmacies from filling prescriptions for the lock in patient
3. Requires patients to fill prescriptions and one designated lock in pharmacy
Question: If you have questions regarding the list of required Data elements for prescriptions, you should refer to the ___ on ___
Answer: CVS pharmacy excepting prescription policy/RX net
Question: You are entering a prescription for a new mid-level practitioner prescription. Which three options below should you complete in order to validate the prescribers information?
Answer: - ensure the prescriber records selected name, in PA/DA and address noted on prescription
perform a prescriber search bar in NPI or DEA
- call me prescribers or, if applicable, the prescriber supervising position office for clarification if you are unsure of the prescribers information.
Question: When it comes to prescription filling, the pharmacy must maintain three files that consist of
Answer: File for CII substances dispensed, for CIIICV controlled substances dispense and for all non-controlled prescriptions dispensed
Question: When it comes to prescription filing the pharmacy manager must ensure the hardcopy controlled prescriptions must be
Answer: Filed separately from non-controlled substances and filed every day
Question: You must always check expiration dates on all products during check out to make sure none of them are expired
Answer: Dairy, children’s remedies, baby food
Question: Aside from the weekly dated merchandise reviews, product rotation should be completed during which tasks
Answer: Planogram, delivery day, quick pick, and stocking promo
Question: Miss O’Donnell is returning an unopened bag of gold album abound heavenly light popcorn. You check the expiration date and notice it expired on 5/28/19. What should you do?
Answer: Process the return and place the box of popcorn with damages for processing