Question: You and your partner are dispatched to a residence for an “ill person.” When you arrive, you find that the patient, a 44-year-old man, does not speak English. There are no relatives or bystanders present who can act as an interpreter. You should:

Answer: use short, simple questions and point to specific parts of your body to try to determine the source of the patient’s complaint.

Question: Communicating with hearing-impaired patients can be facilitated by doing all of the following, EXCETP

Answer: elevating the tone of your voice and exaggerating word pronunciation.

Question: You could be sued for ___________ if your radio report to the hospital describes the patient in a manner that injures his or her reputation.

Answer: Slander

Question: When communicating information over the radio, you should:

Answer: use the words “affirmative” and “negative” instead of “yes” or “no.”

Question: Ethnocentrism is defined as:

Answer: considering your own cultural values as more important when interacting with people of a different culture.

Question: While at the scene of a motor vehicle crash, you determine that there are two critically injured patients and that another ambulance is needed. You attempt to contact the dispatcher with your portable radio but are unsuccessful. You should:

Answer: use the mobile radio in the ambulance to contact dispatch.

Question: Which of the following statements regarding standing orders is MOST correct?

Answer: Standing orders should be followed when physician contact is not possible.

Question: Which of the following statements is NOT appropriate to document in the narrative section of a PCR?

Answer: “General impression revealed that the patient was intoxicated.”

Question: General guidelines for effective radio communications include all of the following, EXCEPT:

Answer: using 10 codes to ensure radio traffic confidentiality.

Question: A 4-year-old boy had an apparent seizure. He is conscious and calm and is sitting on his mother’s lap. His father is sitting in a nearby chair. The child’s mother suddenly begins crying uncontrollably, which causes the child to start crying. You should:

Answer: consider asking the father to hold the child so you can assess him while your partner tries to calm the mother.