Question: Mike, an office assistant, created a letter for Dr. Kirlick. Who should sign the letter?

Answer: Dr. Kirlick

Question: Business letters always have a subject line.

Answer: False

Question: Form letters are created for a specific receiver.

Answer: False

Question: What size is standard business-sized paper?

Answer: 8 1/2 X 11 inches

Question: How can form letters be personalized?

Answer: By filling in specific information on a form letter by hand

By using mail merge to automatically insert specific information into placeholders in a form letter

All of the above

Question: What is the complimentary closing of a business letter?

Answer: The sender’s way of ending the letter

Question: what should be copied and filed?

Answer: Business letters that are sent to people outside of a medical practice

Question: Letterhead stationery is used for the first page of a business letter.

Answer: true

Question: What must continuation pages of a business letter include?

Answer: a Heading

Question: What is the correct salutation for a letter that is addressed to a physician?

Answer: Dear Doctor Berman: