Question: Motivation

Answer: An inner driver that directs a person’s behavior toward a goal is called

Question: A need

Answer: _____ is the difference between a desired state and an actual state

Question: The avg worker has relatively little ambition

Answer: All of the following are assumptios of Theory Y except

Question: William Ouchi

Answer: Theory Z was first described by ___

Question: absenteeism

Answer: Low morale is likely to result in

Question: high returns to stakeholders

Answer: high morale contributes to ____

Question: Intrinsic reward

Answer: An _____ is the personal satisfaction that a person feels from attaining a goal.

Question: Theory X

Answer: Anand is a manager who instills fear in his workers to meet goals. He could be described as a ______ manager

Question: Militia Tech started using methods to give ee’s more responsibility/control. What is the benefit?

Answer: Motivate ee’s to higher levels of productivity and quality

Question: Extrinsic rewards

Answer: ____ are benefits and/or recognition that a person receives from someone else