Question: Describe four types of system maintenance and provide two examples of each type

Answer:

Question: As an IT manager, would you assign newly hired systems analysts to maintenance projects?

Why or why not

Answer:

Question: What is configuration management and why is it important

Answer: The Importance of Configuration Management. Configuration management (CM) focuses on establishing and maintaining consistency of a product’s performance, and its functional and physical attributes with its requirements, design, and operational information throughout its life

Question: Define the term what-if analysis. How could you use a spreadsheet in capacity planning?

Answer:

Question: What is a release methodology? Why is version control important?

Answer: a release methodology is a system of numbered releases used by organizations(especially software vendors) that helps organize maintenance changes and updates. Version control is important because it lets you document fixes or even bugs from one version to another.

Question: Define the following terms: response time, bandwidth, throughput, and turnaround time. How

are the terms related?

Answer:

Question: What are some key issues that you must address when considering data backup and recovery?

Answer: The cornerstone of business data protection is a backup policy, which contains detailed

instructions and procedures for all backups. The backup policy should specify backup

media, schedules, and retention periods.

Question: Explain the concept of risk management, including risk identification, assessment, and control.

Answer:

Question: What are the six security levels? Provide examples of threat categories, attacker profiles, and

types of attacks

Answer: