Question: When it is acceptable to be dishonest in a professional setting? Explain:

Answer: Never

Question: How should employees behave during interactions with clients and co-workers?

Answer:

Question: When is it acceptable to criticize cultural or religious beliefs in the workplace?

Answer: Never

Question: In what ways can an employee demonstrate commitment?

Answer: Come to work on time ready to work. Always work above and beyond. Think ahead when your work is complete do not sit around always find something else to do.

Question: Lydia works at a medical facility in which all employees are required to wear white shoes. Lydia does not agree with this rule. What should Lydia do?

Answer: If she wants to keep her job she will follow the rule and wear white shoes. IF she does not like this and is not worried about keeping her job she could be fired. She should find another place to work.

Question: How do you demonstrate responsibility in the workplace?

Answer: Come to work on time, follow all rules, do not talk about people, and be positive get along with coworkers.

Question: Adrian uses the problem solving method to solve a problem. After she implements her solution, she discovers that her strategy did not work. What should she do next?

Answer: Go back and analyze what went wrong and change the problem with her strategy and see if this works. Talk to a supervisor and ask for help if this new plan does not work.

Question: What are the seven steps to problem solving?

Answer:

Question: The office manager, Karen, must solve a scheduling problem that affects the entire team. What should Karen consider before she implements a solution?

Answer: She should have a meeting with the team and explain the problem and her solution. You should never know the team may see it another way and a better solution may come out of the meeting. Two heads are better than one!

Question: Pam is not a naturally organized person, but she is creating a time management plan to keep track of her daily tasks. What steps should she follow when creating her plan?

Answer: She could use the 7 steps to problem solving. Pam should write down a schedule of events and keep notes on how her time line is working.