Instead Of Autocratic Leadership Some Organizations Are
Question: The _____ emphasized the importance of understanding human behaviors, needs, and attitudes in the workplace as well as social interactions and group processes.
humanistic perspective
b. classical perspective
c. scientific management
d. bureaucratic organizations
e. contingency perspective
Answer: a. humanistic perspective
Question: The _____ refers to a chain of authority extending from top to the bottom of the organization and including every employee.
a. unity of command
b. division of labor
c. unity of direction
d. scalar chain
e. none of these
Answer: d. scalar chain
Question: Examples of unethical behavior toward _____ include a hostile work environment and violations of health and safety rules.
a. customers
b. financiers
c. society
d. suppliers
e. employees
Answer: e. employees
Question: _____ is a part of Ford’s, the U.S. auto manufacturer, task environment.
a. Inflation rate
b. Chrysler
c. Securities and Exchange Commission (SEC), a government regulating agency
d. Amazon.com, an online bookseller
e. Ford’s corporate culture
Answer: b. Chrysler
Question: _____ is what society deems as important with respect to appropriate corporate behavior.
a. Ethical responsibility
b. Discretionary responsibility
c. Economic responsibility
d. Legal responsibility
e. Moral responsibility
Answer: d. Legal responsibility
Question: Which of the following is included in the manager identity?
a. Specialist, performs specific tasks
b. Gets things done through own efforts
c. An individual actor
d. A network builder
e. Works relatively independently
Answer: d. A network builder
Question: Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:
a. planning.
b. technical skills.
c. organizing.
d. controlling.
e. conceptual skills.
Answer: d. controlling.
Question: A social entity that is goal directed and deliberately structured is referred to as a(n):
a. organization.
b. management.
c. employee.
d. student.
e. task.
Answer: a. organization.
Question: _____ is the understanding of and proficiency in the performance of specific tasks.
a. Human skill
b. Conceptual skill
c. Interpersonal skill
d. Technical skill
e. Leadership skill
Answer: d. Technical skill
Question: A(n) _____ is a person who benefits from team membership but does not make a proportionate contribution to the team’s work.
a. “yes” man
b. social worker
c. work surfer
d. free rider
e. groupthink
Answer: d. free rider