Question: What feedback are you getting from customers?

Answer: Customers can’t find products they want. Customers are leaving because the lines are too long.

Question: What is your profit for the week ending January 7?

Answer: $7,786

Question: Are customers still complaining about long checkout lines?

Answer: No

Question: Have we improved our profitability?

Answer: Yes

Question: Has our profitability improved again?

Answer: Yes

Question: How many 72” LCD TVs are you selling per week?

Answer: 0

Question: How many 72” LCD TVs are you selling per week now?

Answer: 12

Question: Was your investment in salespeople worth it?

Answer: Yes