Question: A public issue exists when there is agreement between the stakeholders’ expectations of what an institution should do and the actual performance of those businesses.

Answer: False

Question: Emerging public issues are both a risk and an opportunity.

Answer: True

Question: Monsanto’s modified foods were well accepted in the United States, but not in Europe.

Answer: True

Question: In 2009, Toyota sold its one millionth Prius

Answer: False

Question: Privacy laws are more stringent in the U.S. than the U.K.

Answer: False

Question: Environmental analysis is a method managers use to gather information about internal issues and trends.

Answer: False

Question: The first step in the issue management process is to identify the issue

Answer: True

Question: Tony Jacque believes that companies underemphasize creative problem solving.

Answer: True

Question: Issue management is a structured and systematic process to aid organizations in identifying, monitoring, and selecting public issues that warrant organizational action.

Answer: True

Question: Stakeholder engagement is at its core, a relationship.

Answer: True