Question: intrinsic reward

Answer: the personal satisfaction you feel when you perform well and complete goals

Question: extrinsic reward

Answer: Something given to you by someone else as recognition for good work; extrinsic rewards include pay increases, praise, and promotions.

Question: Frederick Taylor

Answer: Father of scientific management

Question: Scientific Management

Answer: studying workers to find the most efficient ways of doing things and then teaching people those techniques

Question: scientific management three elements

Answer: Time, Methods and rules of work

Question: time and motion studies

Answer: Studies, begun by Frederick Taylor, of which tasks must be performed to complete a job and the time needed to do each task.

Question: Henry L. Gantt

Answer: Scientific Mgmt, Gantt Charts for Scheduling

Question: Frank and Lillian Gilbreth

Answer: Developed the principle of motion economy

Question: principle of motion economy

Answer: Theory developed by Frank and Lillian Gilbreth that every job can be broken down into a series of elementary motions called a therblig

Question: Elton Mayo and the Hawthorne Studies

Answer: Relationship of supervisor and work group influence productivity. Informal work groups affect worker performance