Question: 1) Organizational design is the process in which managers change or develop an organization’s structure.

Answer: TRUE

Question: 2) There are four basic elements in organizational structure.

Answer: FALSE

Question: 3) The original ideas about organizational design formulated by Fayol and Weber are now largely obsolete.

Answer: FALSE

Question: 4) When work specialization originally began to be implemented early in the twentieth century, employee productivity initially rose.

Answer: TRUE

Question: 5) Today, most managers see work specialization as a source of ever-increasing productivity.

Answer: FALSE

Question: 6) The advantage of work specialization is that it tends to result in high employee motivation and high productivity.

Answer: FALSE

Question: 7) Departmentalization is a how jobs are grouped.

Answer: TRUE

Question: 8) Staff authority is the ability to direct the work of any employee who does not have a higher rank in the organization.

Answer:

Question: 9) Grouping jobs on the basis of major product areas is termed customer departmentalization.

Answer: FALSE. Product depart

Question: 10) Line authority can be exerted only after a manager checks with his or her superior.

Answer: