Question: Which of the following is not an example of using the right word

Answer: use lots of technical terms

Question: A closed question

Answer: requires only a one word or short answer

Question: When focusing on the customer you should NOT

Answer: pay attention to every distraction.

Question: You should care about customer service, as an employee, because poor customer service translates to lost revenue.

Answer: true

Question: What is the definition of customer service?

Answer: The assistance provided by a company to people who buy or use its products or services.