Question: Prospecting

Answer: This is the first step in the selling process. The process includes looking for a customer.

Question: Pre-approach

Answer: This step includes gathering information before the sales presentation

Question: Approach

Answer: As a salesperson you should approach the customer in a polite manner and should focus on the benefits of what your selling.

Question: Sales Presentation

Answer: After you persuaded your customer now you want to feel like they are in a great atmosphere. You might have to share some information to make the customer feeling comfortable in opening up to and trusting you.

Question: Trial Close

Answer: This part of the presentation is important because it illustrates the approach the customer had towards the presentation and the product.