Question: Every HVACR technician must become certified under the EPA Section 608 regulations. This certification is to ensure the technician understands and complies with the regulations regarding

Answer: Refrigerant handling and refrigerant management

Question: Codes are different than industry standards because codes are

Answer: Required by Law

Question: Customers often judge the ability of an HVACR technician by

Answer: His Apperance, Neatness of vehicle, cleanliness of work equipment (All of the above)

Question: It is good practice to communicate regularly with the customer to ensure that they are not surprised at the end of the service call, by a higher than expected repair bill. You should tell the customer

Answer: What failed, Why it failed, and the options to fix the problem

Question: All NATE specialties are offered at two levels. They are:

Answer: Installation and Service