Question: Professional business letters are created using landscape orientation.

True/ False

Answer: False

The portrait orientation is the most common layout for a printed page; the height of the paper is greater than its width.

Question: What information is not included in a clinic’s letterhead?

• Clinic’s name

• Street address or post office box, city, state, and ZIP

• Phone number

• Website address

• Provider’s personal email address

Answer:

Question: The zone is the region or geographic area used for shipping.

True/ False

Answer: True

A zone is a region or geographic area used for shipping.

Question:

Answer: Where means to or at and were means to have something on your body.

Where is defined as to, at, or in what place. Were is a verb and is the past tense plural of “be. Wear means to have something on your body.

Question: Which is the most common type of business letter where all elements are left justified?

• Fuli block letter format

• Modified block letter format

• Informal full block format

• Semi-block letter format

Answer: Fuli block letter format

The full block format is the most common type of business letter. All elements are left justified meaning the elements start at the left margin of the document.