Companies Can Accurately Assess Employee Work Attitudes By

Question: The tendency of an employee to analyze herself and the world realistically is associated with which of the Big Five personality traits?

Answer: Neuroticism.

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Question: When a company practices the values a person cares about, the person is

Answer: more likely to accept a job offer at the company.

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Question: Potential problems organizations might run into when relying on personality testing for employee selection include:

Answer: job candidates might fill out a personality test based on what type of person they think the company is looking for, thus faking the test.

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Question: What role do stereotypes play in the workplace?

Answer: Aside from the rare exception where they may open the door to a learning experience, stereotypes have no place in the workplace.

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Question: An employee attitude that is significant to company outcomes is

Answer: job satisfaction.

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Question: In forming an opinion about organizational justice, employees tend to focus especially on

Answer: pay equality and advancement opportunity.

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Question: Companies have found that surveys can easily introduce biases that make objective measurement of attitudes difficult. A solution is to

Answer: use professionally designed surveys.

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Question: Management at the SAS Institute, which sells packaged database and analysis software, says, "The investments we make in employee health, well-being, and ________ can be seen in a dedicated workforce, committed to moving up the ranks rather than out the door. SAS' turnover rate of about 4 percent is far below the industry average of 15 percent, which translates into consistent, long-term relationships for our SAS customers."

Answer: work-life balance

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Question: An organization that values the personal touch, involvement in the local community, and where employees work from the office is a good person-organization fit for:

Answer: someone who values empathy, enjoys an office job, and regularly volunteers with the local Lion's Club.

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Question: ________ is the unique, relatively stable set of thoughts, behavioral patterns, and feelings of a person.

Answer: Personality

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Question: Sam works for a company creating marketing campaigns that raise awareness of environmental issues. He travels frequently to present these campaigns, and he has the freedom to work from anywhere with his laptop. Based on this description, Sam values:

Answer: universalism, self-direction, stimulation

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Question: Companies can accurately assess employee work attitudes by

Answer: conducting confidential attitude surveys and exit interviews.

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Question: One approach to dealing with stress in the workplace is to train employees to manage their stress. But if stress levels are unreasonably high, organizations may need to

Answer: focus on changing the basic systems and forces in their organization.

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