11.8.9 Configure Remote Assistance

Question:

Answer: Open port 3389 in the network firewall.

Question: You are the desktop administrator for your company. You would like to manage the computers remotely using a tool with a graphical user interface (GUI).

Which action should you take? (Select two. Each answer is a possible solution.)

Answer: Open Computer Management and connect to each remote computer.

Establish a Remote Desktop connection to each computer.

Question: You need to connect to a remote Windows system using Remote Desktop.

How can you copy files from your local hard drives to the remote computer with the least amount of effort?

Answer: In the Remote Desktop Connection options, edit the local devices and resources options.

Question:

Answer: Persistent bitmap caching

Question: You are using a Windows desktop system to connect to a remote system using Remote Desktop.

How do you prevent the desktop background on the remote computer from displaying on the local computer?

Answer: On the Experience tab of the Remote Desktop Connection, clear the Desktop Background checkbox.

Question:

Answer: Make Mary’s user account a member of the Remote Desktop Users group.

Question:

Answer: Decrease the timeout for invitation files.

Require a password on invitation files.

Question: Which of the following are true regarding Remote Assistance? (Select two.)

Answer: The helper cannot copy files from a user’s computer.

Invitations require a password and have an expiration date.

Question: You need to configure Remote Assistance on your Windows system so that invitations can only be used from computers running Windows Vista or later.

Click the System Properties option you would use to do this.

Answer: Advanced

Question: Next

You were having trouble with your Windows system, and you initiated a Remote Assistance session with a Help Desk technician.

The technician has taken control of your system to perform several checks. She has now asked you to take back control of the system.

What should you do? (Select two. Each answer is a complete solution.)

Answer: Click Stop sharing.

Press Esc.

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