2.03 Quiz Effective Communication

Question: Which is an example of an “I message”?

Answer: I feel frustrated when you show up late because I feel that you don’t respect my time. Will you please make an effort to be on time this week?

Question: What is the purpose of an “I message”?

Answer: It allows you to take responsibility for your feelings

Question: Which most closely defines the term ‘Paralanguage’?

Answer: The vocal aspect of communication, such as pitch, infection, tone, and pace

Question: Why is it important to learn refusal skills?

Answer: To protect yourself from risk

Question: Which statement is true about maintaining a mutually healthy support system?

Answer: Adopting a healthy, realistic self-image. One that is neither too vain nor too critical; is attractive to others

Question: Which is a health benefit of receiving feedback?

Answer: To gain insight about our health so we can improve it

Question: According to research on social support, which statement is true?

Answer: Our mental and physical health is greatly affected by the quality of our relationship

Question: Which action is a critical part of listening?

Answer: Using verbal and nonverbal communication to show you are listening

Question: Which is sound advice for becoming a better listener?

Answer: Show appreciation for what the speaker is saying

Question: Which best describes active listening?

Answer: Trying to understand how someone is feeling when he or she speaks