3 Reasons To Use Supportive Stance

Question: Crisis Development Model

Answer: behavior levels

1.Anxiety, 2.Defensive, 3.Risk behavior,

4. Tension Reduction

staff attitudes/Approaches

  1. Supportive, 2. Directive, 3. physical intervention,4. therapeutic rapport

  2. Question: complete the Verbal Escalation Continuum

  3. Answer: 1. Questioning

  4. 2. Refusal

  5. 3. Release

  6. 4. Intimidation

  7. 5. Tension Reducation

  8. Question: What is the value of learning the four levels and corresponding staff attitudes?

  9. Answer: prevent escalation or de-escalation in crisis situations

  10. Question: Describe three reasons you should use the Supportive Stance.

  11. Answer: 1. Communicates Respect

  12. 2. Nonthreatening

  13. 3. Maintains safety

  14. Question: List two ways the Decision-Making Matrix model is used to consider risk.

  15. Answer: 1. Likelihood

  16. 2. Outcome

  17. Question: What are the values that underpin this course?

  18. Answer: 1. Care

  19. 2. Wellness

  20. 3. Safety

  21. 4. Security

  22. Question: Postvention is used for;

  23. Answer: Staff and service user.

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