Testout Pc Pro Certification Exam Answers

Question: You are the IT administrator for a small corporate network. You have just installed Active Directory on a new Hyper-V guest server named CorpDC. You need to create an Active Directory organizational structure. The Active Directory structure will be based on the company's departmental structure.In this lab, your task is to create OUs on CorpDC as follows:Beneath the domain, create the OUs listed below. While creating each OU, make the changes required to prevent accidental deletion.- Accounting- Admins - Marketing - Research-Dev- Sales- Servers- Support- WorkstationsWithin the Sales OU, create the following OUs:- SalesManagers - TempSales

Answer: Complete this lab as follows:In Hyper-V Manager, select CORPSERVER.Under Virtual Machines, right-click CorpDC and select Connect.In Server Manager, select Tools > Active Directory Users and Computers.In the left pane, right-click CorpNet.com.Select New > Organizational Unit.In the Name field, enter the OU name.Make sure Protect container from accidental deletion is selected.Click OK.Repeat steps 4-8 to create additional OUs.Create OUs in the Sales container as follows:In the left pane, right-click Sales.Select New > Organizational Unit.In the Name field, enter the OU name.Make sure Protect container from accidental deletion is selected.Click OK.Repeat step 10 to create additional OUs.

Question: You are the IT administrator for a small corporate network. You are configuring Windows Update on the Office2 workstation in Office 2.In this lab, your task is to complete the following:- Set the active hours of the workstation to 6:00 a.m. to 11:00 p.m.- Configure Windows Update to install updates semi-annually.- Allow other Microsoft products to update when I update Windows.- Defer the update to 90 days.- Set security improvements to 0 days.- Set Pause Updates to Off.

Answer: Complete this lab as follows:Right-click Start and select Settings.Maximize the window for easier viewing.Select Update & security.Under Update Settings, select Change active hours.Set the Start time to 6:00 a.m.Select the check mark.Set the End time to 11:00 p.m.Select the check mark.Select Save.Select Advanced options.Select Give me updates for other Microsoft products when I update Windows.From the Choose when updates are installed drop-down list, select Semi-Annual Channel.From the deferred update drop-down list, select 90.From the deferred security improvements drop-down list, select 0.Set Pause Updates to Off.

Question: You work at a computer repair store. You're building a computer. You just installed four 8-GB memory modules for a total of 32 GB of memory (32,768 MB). When you try to boot the computer, the screen is blank, and the computer beeps several times.In this lab, your task is to diagnose and correct the problem as follows:Identify which memory modules are not working. Use the memory tester to identify working and non-working modules.Install 32 GB of working modules. Use spares from the Shelf if necessary.Place any non-working memory modules on the Shelf.After you install the memory, boot into the BIOS setup and verify that the correct amount of memory is detected.

Answer: Test the memory modules in the computer as follows:Above the computer, select Motherboard to switch to the motherboard view of the computer.On the Shelf, expand PC Tools.Drag the Memory Tester from the Shelf to the Workspace.Drag a memory module from the computer to the correct slot on the memory tester.Select Test.If the memory tester indicates BAD or ERROR, the module is bad. Drag the module to the Shelf.If the memory tester indicates OK, the module is good. Return the module to the computer.Repeat steps 1d-1e for all memory modules in the computer.Test and install the memory modules on the Shelf as follows:On the Shelf, expand Memory Modules.Drag a memory module from the Shelf to the correct slot on the memory tester.Select Test.If the memory tester indicates BAD or ERROR, the module is bad; return the module to the Shelf.If the memory tester indicates OK, the module is good; drag the module to the computer.Repeat steps 2b-2c until all memory slots in the computer are filled with good modules.Boot into the BIOS and verify that all installed modules are recognized by the BIOS as follows:Above the computer, select Front to switch to the front view of the computer.On the computer, select the power button on the front of the computer.When the BIOS loading window appears, press F2 to enter the BIOS.

Question: You are the IT administrator for a small corporate network. You need to configure the laptop computer in the Lobby to use the corporate proxy server. The proxy server is used to control access to the internet.In this lab, your task is to configure the proxy server settings as follows:Address: proxy.corpnet.comPort: 9000 Answer: From the taskbar, open Internet Explorer.To the right of the URL field, select Tools.Select Internet options.Select the Connections tab.Select LAN settings.Enable Use a proxy server for your LAN.In the Address field, enter proxy.corpnet.com.In the Port field, enter 9000.Click OK.Click OK.

Question: You are the IT administrator for a small corporate network. To accommodate specific network communication needs for an upcoming project, you need to upgrade the network connection's speed for the workstation in the Support Office.In this lab, your task is to complete the following on the Support workstation:Select and install the network interface card with the fastest speed to connect to the local network.Select and install the corresponding cable and connect the computer to the local area network.In Network & Internet settings, confirm that the workstation is connected to the local network and the internet.

Answer: Actions you were required to perform:Install the 1000BaseTX network adapter in the Support workstationConnect the new NIC to the network using a Cat6a cableVerify that the Support workstation can communicate with the internet using the new NICAbove the computer, select Motherboard to switch to the motherboard view of the computer.On the Shelf, expand Network Adapters.Drag the 1000BaseTX network adapter to a free PCIe slot on the computer.PCIe SlotConnect the computer to the network as follows:Above the computer, select Back to switch to the back view of the computer.On the Shelf, expand Cables.Select Cat6a Cable.In the Selected Component window, drag a connector to the NIC port on the 1000BaseTX network adapter.In the Selected Component window, drag the other connector to the Ethernet port on the wall outlet.Confirm that the computer is connected to the local network and the internet as follows:Above the computer, select Front to switch to the front view of the computer.Click the power button on the computer case to turn the computer on.After the operating system loads, right-click the Network icon and select Open Network & Internet settings.The Status window shows an active connection to the network and the internet.

Question: You work at a computer repair store. A customer brought in a computer for a motherboard upgrade. After the upgrade, it will contain the following:Intel i7-960 processor.12 GB DDR3 memory.Two SATA hard drives, one with the operating system installed, the other with a single volume for storing data.A single SATA optical drive.You replaced the motherboard with a newer model, but now the computer will not boot.In this lab, your task is to diagnose and correct the problems with this system.You will know that you have successfully corrected all the problems when:The computer recognizes all the components in the BIOS (including the correct amount of memory).The computer boots into Windows.All the drives are shown in Explorer.In this scenario, all the problems are things that might occur when replacing the motherboard.

Answer: Replicate the problem by turning on the computer.Troubleshoot the causes for no power to the computer. In this lab, the computer is not plugged into the wall socket and the case power switch is not connected to the motherboard header.Troubleshoot the causes for intermittent system shutdown. In this lab, the CPU is overheating because the heatsink fan power connector is not connected to the motherboard.After correcting all problems, boot into Windows and verify that the memory (12 GB), two hard drives, and an optical drive are recognized.

Question: You are the IT administrator for a small corporate network. The receptionist, Maggie Brown, uses an iPad to manage employee schedules and messages. On the device, her email settings are configured to communicate with an IMAP mail server over the unsecure port 143. Maggie also needs to use the new password to connect to the wireless network named CorpNet.In this lab, your task is to complete the following:Use the Accounts and Passwords option to go to Maggie Brown's email account settings and change the advanced configuration to Use SSL to securely communicate with the IMAP server over server port 993.Connect Maggie to the CorpNet access point through the Wi-Fi configuration using @CorpNetWeRSecure!& as the password.

Answer: Set the email account to use SSL and the secure port 993 as follows:Select Settings.From the left menu, select Accounts & Passwords. You may need to scroll down to see this option.Under Accounts & Passwords, select Gmail.Under Gmail, select mbrown@gmail.com.Select Advanced.Slide the button to enable Use SSL.Make sure the server port is set to 993.At the top, select Account.Click Done.Connect to CorpNet Wi-Fi as follows:From the left menu, select Wi-Fi.Select CorpNet.In the Password field, enter @CorpNetWeRSecure!& as the password.Select Join.

Question: You are the IT administrator for a small corporate network. A visitor is preparing to give a presentation. She expects the machine to be plugged in during the presentation. However, while she prepares the presentation, she will likely run on battery power. You need to help her create a power plan to accommodate both conditions that won't interfere with the presentation if the machine is not plugged into a power source.In this lab, your task is to complete the following:Create a custom power plan called Presentation based on the Balanced plan as follows:Settings On Battery(left) Plugged In(right)Turn off the display after 1 hour NeverPut the computer to sleep after 2 hours NeverTurn off the hard disk after 15 min Never (use 0)Low battery action Hibernate Do nothingMake the new power plan the current plan.

Answer: Create a custom power plan as follows:Select Start.Select Settings.Maximize the window for easier viewing.Select System.From the left menu, select Power & sleep.Under Related settings, select Additional power settings.On the left, select Create a power plan.Make sure Balanced is selected.In the Plan name field, enter Presentation.Click Next.From the Turn off the display drop-down list, select 1 hour for On battery.From the Turn off the display drop-down list, select Never for Plugged in.From the Put the computer to sleep drop-down list, select 2 hours for On battery.From the Put the computer to sleep drop-down list, select Never for Plugged in.Click Create.Modify the Presentation power plan settings as follows:To the right of Presentation, select Change plan settings.Select Change advanced power settings.Expand Hard disk.Expand Turn off the hard disk after.Select On battery.In the On battery field, enter 15.Select Plugged in.In the Plugged in field, enter 0.Expand Battery.Expand Low battery action.Form the On battery drop-down list, select Hibernate.Select Plugged in.From the Plugged in drop-down list, make sure Do nothing is selected.Click OK. Question: Click the View Lab button and use the lab interface to find the answers to the following questions.What is the IPv4 address of the workstation?169.254.201.11What is the subnet mask?255.255.0.0How did the computer get its IP configuration information?APIPAWhat type of Internet access would this computer have?No access

Answer: You can use the ipconfig command to find the IP address and subnet mask. You will need to use ipconfig /all to find additional information, such as whether the computer got addressing information from a DHCP server or not.In this scenario, the computer is configured to get information from a DHCP server (DHCP Enabled = Yes), but the DHCP server line is missing, meaning that the computer could not contact a DHCP server. The Autoconfiguration Enabled line indicates Yes, meaning that the computer will use APIPA if the DHCP server is unavailable. An address beginning with 169.254.x.x with a mask of 255.255.0.0 indicates that the computer used APIPA to assign itself an IP address.Because the computer does not have a default gateway address, it will be unable to communicate on the Internet. Communications will be limited to the local subnet only.

Question: You are the IT administrator for a small corporate network. The receptionist, Maggie Brown, uses an iPad to manage employee schedules and messages. You need to help her make the iPad more secure. The current simple passcode is 1542.In this lab, your task is to complete the following:Set a secure passcode on the iPad:Require a passcode: After 5 minutesNew passcode: KeepOutOfMyPadConfigure the iPad to erase data after 10 failed passcode attempts.

Answer: Set a secure Passcode on the iPad as follows:Select Settings.From the left menu, select Touch ID & Passcode.Enter 1542 for the passcode.Select Require PasscodeSelect After 5 minutes.At the top, select Passcode Lock.Next to Simple Passcode, click the switch to turn off simple passcodes.Enter 1542 for the passcode.Enter KeepOutOfMyPad as the new passcode.Select Next.Enter KeepOutOfMyPad to re-enter the new passcode.Click Done.Configure the iPad to Erase Data after 10 failed passcode attempts as follows:On the Touch ID & Passcode page next to Erase Data, click the switch to enable Erase Data.Click Enable.

Question: You are the IT administrator for a small corporate network. The employee in Office 2 is setting up a virtualization environment for software development. To make the system easier to use, she has requested dual monitors. You need to upgrade the computer in Office 2 to support dual monitors. You have purchased a second monitor and placed it in the Workspace (the monitor on the left). The video card in the computer currently only supports a single monitor, so you will need to upgrade the video card to support dual monitors.In this lab, your task is to configure dual monitors as follows:Select and install a video card that provides you with dual monitor support for both monitors using a digital connection to the video card. When installing the video card, connect the PCIe power connector to the video card.Connect the left monitor to the newly installed video card using an HDMI cable. The new monitor is already plugged into the surge protector.Connect the original monitor to the new video card using the DVI-D cable.Turn on the computer.Turn on the new monitor.Make sure Extend these displays is selected.Configure the display properties to show the Start menu and taskbar on the left monitor.Configure the relationship of the two monitors to reflect the physical placement of both monitors with the new monitor 2 on the left as the main display.

Answer: Select and install the video card as follows:Above the right monitor, select Back to switch to the back view of the monitor and examine the available ports on each monitor.Above the left monitor, select Back to switch to the back view of the monitor and examine the available ports on each monitor.Above the computer, select Motherboard to switch to the motherboard view of the computer.Select Yes to turn off the system.On the Shelf, expand Video Cards.Drag the PCIe video card with DVI-I, HDMI from the Shelf to the PCIe slot on the computer.Select the power supply.Under Selected Component, drag the 6-pin PCIe Power Supply connector into the video card.Connect the left monitor as follows:Above the computer, select Back to switch to the back view of the computer.On the Shelf, expand Cables.Read the descriptions for each cable to identify the cable to connect each monitor to the computer.Select the HDMI cable.Under Selected Component, drag a HDMI connector to the new video adapter in the computer.Under Selected Component, drag the other HDMI connector to the HDMI port on the left monitor.Connect the right monitor as follows:On the computer, drag the DVI-D cable connector from the built-in connector to the new video card in the computer.Above the computer, select Front to switch to the front view for the computer.Extend the desktop to both monitors as follows:Above the right monitor, select Front to switch to the front view.Above the left monitor, select Front to switch to the front view.On the left monitor, click the power button.On the computer, click the power button.The computer starts on Monitor 1 (currently the right monitor) which has the Windows taskbar, so it is the main display.Right-click the desktop and select Display settings.Maximize the window for easier viewing.Under Multiple displays, Extend these displays is set by default.Make the left monitor the main monitor as follows:Under Select and rearrange displays, select the monitor labeled 2.Under Multiple displays, select Make this my main display. Notice that Start and the taskbar disappear.Under Select and rearrange displays, select Identify to verify which screen you are on. The monitor should display a large 1.Change the arrangement of the monitors as follows:From the top navigation tabs, select Office 2 to verify the main display.On the left monitor, select Click to view Windows 10. This monitor now has the Windows taskbar, so it is the main display.Right-click the desktop and select Display settings.Under Select and rearrange displays, drag the 2 box for a monitor to the left so that the main display monitor is on the left.Select Apply.Select Identify to identify the monitor you are working with (monitor 1 or monitor 2) as identified by the operating system.If you have configured the monitors correctly, the Start menu and taskbar should show on the left monitor screen.

Question: The employee who uses Office1 is responsible for developing an important new advertising campaign. To protect her data, you've decided to enable File History on her Windows 10 system and configure it to take frequent snapshots of her files.In this lab, your task is to complete the following:Enable File History on the Data (D:) volume.Configure File History to save copies of files every 10 minutes.Retain previous versions of files for 3 months.

Answer: Enable File History on the Data (D:) volume as follows:In the search field, enter Control Panel.Under Best match, select Control Panel.Select System and Security.Select File History.Verify that Data (D:) has been selected for storing File History information.Select Turn on.Configure File History as follows:On the left, select Advanced settings.In the Save copies of files drop-down list, select Every 10 minutes.In the Keep saved versions drop-down list, select 3 months.Select Save changes.

Question: You need to customize Remote Desktop settings on your computer to allow Tom Plask, a help desk technician, remote access to your system.In this lab, your task is to complete the following:Enable Remote Desktop.Allow Tom Plask to connect using a Remote Desktop connection.Open the firewall ports for Remote Desktop.

Answer: Select Start.Select Settings.Maximize the window for easier viewing.Select System.On the left, select Remote Desktop.Under Remote Desktop, drag the Enable Remote Desktop slider right to ON.Select Keep my PC awake for connections when it is plugged in.Select Make my PC discoverable on private networks to enable automatic connection from a remote device.Under User Accounts, click Select users that can remotely access this PC to authorize users for Remote Desktop.Select Add.In the Enter the object names to select field, enter Tom Plask.Select OK.In the Remote Desktop Users window, select OK.Verify the firewall port configuration as follows:At the top left, select Home.Select Network & Internet.Select Windows Firewall.On the left, select Allow an app or feature through Windows Firewall.Select Change settings.Select Remote Desktop.Select OK.

Question: What is the IPv4 address of the workstation?192.168.0.35What is the subnet mask?255.255.255.0What is the default gateway address?192.168.0.5What is the address of the first DNS server that the workstation will use for name resolution?192.168.0.11How did the computer get its IP configuration information?DHCP Answer: You can use the ipconfig command to find the IP address and subnet mask. You will need to use ipconfig /all to find the default gateway, DNS server, and DHCP server addresses. Because the DHCP server line has a value, this computer got its configuration information from a DHCP server.

Question: You are the IT administrator for a small corporate network. You have decided to upgrade your network adapter to a Gigabit Ethernet adapter on the Support workstation. You have already installed the network card in a free PCIe slot and downloaded the latest drivers from the manufacturer's website.Currently, your computer has two network adapters, the new one you just added, and the original one you are replacing. Rather than remove the first network adapter, you decide to leave it in your computer. However, you do not want Windows to use the network adapter.In this lab, your task is to complete the device configuration using Device Manager as follows:Update the device driver for the Broadcom network adapter using the driver in the D:\drivers folder.Disable the Realtek network adapter.

Answer: Right-click Start and select Device Manager.Expand Network adapters.Right-click Broadcom NetXtreme 57xx Gigabit Controller and select Update driver.Select Browse my computer for driver software to use the driver that you have downloaded.In the Search for driver software in this location field, enter D:\drivers.Make sure Include subfolders is selected and then click Next.After the driver is installed, click Close.Right-click Realtek 8169 and select Disable device.Click Yes to confirm that you want to disable the device.

Question: You work in a computer repair shop. You're building two computers using spare parts. You need to recognize each expansion card by sight and install the component in the correct slots on each motherboard.Before installing an expansion card, view the Details of the object on the Shelf to verify that the card will fit in the destination slot.Examine the motherboards and answer the following questions:Which type of expansion card slots does each motherboard have?On Computer 1, how does the bottom slot differ from the other white slots?How does the notch position on an expansion card identify the type of bus slot it fits into?In this lab, your task is to complete the following:In Computer 1 (left), install the PCIe video card that supports VGA.In Computer 1, install the PCI-X network card.In Computer 2 (right), install the PCIe video card that supports HDMI.In Computer 2, install the PCIe network adapter.

Answer: What expansion card slots does each motherboard have?On Computer 1, how does the bottom slot differ from the other white slots?Install a video card as follows:On the Shelf, expand Video Cards.Select a video card.Select Details to evaluate each component.Identify the possible video cards that will fit into the motherboard.Repeat steps 2b-2d for each video card.From the Shelf, drag the correct video card to the correct slot on the motherboard for Computer 1.From the Shelf, drag the correct video card to the correct slot on the motherboard for Computer 2.Install a network adapters as follows:On the Shelf, expand Network Adapters.Select a network adapter.Select Details to evaluate each component.Identify the possible network adapters that will fit into the motherboard.Repeat steps 2b-2d for each network adapter.From the Shelf, drag the correct network adapter to the correct slot on the motherboard for Computer 1.From the Shelf, drag the correct network adapter to the correct slot on the motherboard for Computer 2. Question: You recently upgraded the Exec workstation from Windows 7 to Windows 10. You need to implement backups to protect valuable data.In this lab, your task is to create a Windows 10 backup as follows:Use Settings to set the backup volume to the Backup (E:) volume.Back up files daily.Keep files for 6 months.Back up the entire Data (D:) volume.Make a backup now. Answer: Right-click Start and select Settings.Maximize the window for easier viewing.Select Update & Security.From the left menu, select Backup.Select Add a drive.Select Backup E:.Verify that Automatically back up my files is on.Select More options.Under Back up my files, select Daily.Under Keep my backups, select 6 months.Under Back up these folders, select Add a folder.Expand This PC.Select Data (D:).Select Choose this folder.Select Back up now.

Question: You work at a computer repair store. You are in the process of connecting several devices to a computer.In this lab, your task is to complete the following:Connect the USB hub to the computer.Connect the inkjet printer to a USB port.Connect the laser printer to a USB port.Connect the scanner to a USB port.Connect the external hard drive to a USB port.

Answer: Connect the USB hub to the computer as follows:Above the computer, select Back to switch to the back view of the computer.On the Shelf, expand Hubs.Drag the External USB hub to the Workspace.Above the USB hub, select Back to switch to the back view of the USB hub.On the Shelf, expand Cables.Select USB Cable (A/5-pin mini).Under Selected Component, drag the USB Mini-B Vertical Connector to the USB port on the back of the USB hub.Under Selected Component, drag the USB Type A Connector to an open USB port on the back of the computer.Above the USB hub, select Front to switch to the front view of the USB hub.Connect the USB hub to the computer as follows:Above the inkjet printer, select Back to switch to the back view of the inkjet printer.Identify the USB port.On the Shelf, select USB Cable (A/B).Under Selected Component, drag the USB Type B Connector to the USB port on the inkjet printer.Under Selected Component, drag the USB Type A Connector to an open USB port on the computer or on the front of the USB hub.Connect the laser printer to a USB port as follows:Above the laser printer, select Back to switch to the back view of the laser printer.Identify the USB port.On the Shelf, select USB Cable (A/B).Under Selected Component, drag the USB Type B Connector to the USB port on the laser printer.Under Selected Component, drag the USB Type A Connector to an open USB port on the computer or on the front of the USB hub.Connect the scanner to a USB port as follows:Above the scanner, select Back to switch to the back view of the scanner.Identify the USB port.On the Shelf, select USB Cable (A/B).Under Selected Component, drag the USB Type B Connector to the USB port on the scanner.Under Selected Component, drag the USB Type A Connector to an open USB port on the computer or on the front of the USB hub.Connect the external hard drive to a USB port as follows:On the Shelf, expand Hard Drives.Drag the External Hard Drive onto the Workspace.Above the external hard drive, select Back to switch to the back view of the hard drive.Examine the ports on the hard drive. If necessary, zoom in to get a better view of the ports.Identify the USB port.On the Shelf, expand Cables.Select USB Cable (A/5-pin mini).Under Selected Component, drag the USB Mini-B Vertical Connector to the USB port on the external hard drive.Under Selected Component, drag the USB Type A Connector to an open USB port on the computer or on the front of the USB hub.