Cvs Priority Cards

Question: What is the pharmacy’s workflow?

Answer: Drop off-Production-Quality Assurance-Pickup/Drivethru

Question: What are the 8 service standards?

Answer:

Question: FDA (WHAT, WHY, HOW)

Answer:

Question: Comprehensive Drug Abuse Prevention & Control act of 1970 (CSA- Controlled substance act) and state controlled substance laws

Answer: WHat- they regulate manufacturing, distribution and prescribing of controlled substances

-How- DEA (Drug Enforcement Administration) enforces Controlled Substance Act

-Why- controls have a high rate of abuse, precautions are to protect patients

-when filling controls, prescriber DEA MUST BE ON WRITTEN SCRIPT

Question: Consumer Product Safety Commission (CPSC)

Answer: -oversees Poison Prevention Packaging act

-requires most scripts use child safety caps

-WHY- To prevent kids from consuming potentially harmful meds

HOW- all scripts must have a child safety cap. If a patient requests non child safety caps, acknowledgement must be signed and the record must be kept

Question: Omnibus Budget Reconciliation Act of 1990 (OBRA ‘90)

Answer: -Law requiring all patient prescriptions records must be kept (patient profile)

-requires pharmacists to counsel on new scripts

why- makes sure patient gets all needed info on meds

how- at pick up and drive thru, counseling offer must be made (only pharmacists and interns can counsel) (elog must be kept if counseling was declined)

Question: State Boards of Pharmacy

Answer: -agency that licenses Pharmacist and support staff

-monitors issued licenses

why- for patients health

how- through law and regulations

Question: Health Insurance Portability & Accountability Act (HIPAA ‘96) & Privacy Rule of April 14,2003

Answer:

Question: What law requires all patients be required counseling?

Answer: OBRA ‘90

Question: What law requires all scripts to be in child proof packaging (unless otherwise required or requested)?

Answer: CPSC- Consumer Product Safety Commission