Instead Of Autocratic Leadership Some Organizations Are

Question: The _____ emphasized the importance of understanding human behaviors, needs, and attitudes in the workplace as well as social interactions and group processes.

  1. humanistic perspective

  2. b. classical perspective

  3. c. scientific management

  4. d. bureaucratic organizations

  5. e. contingency perspective

  6. Answer: a. humanistic perspective

  7. Question: The _____ refers to a chain of authority extending from top to the bottom of the organization and including every employee.

  8. a. unity of command

  9. b. division of labor

  10. c. unity of direction

  11. d. scalar chain

  12. e. none of these

  13. Answer: d. scalar chain

  14. Question: Examples of unethical behavior toward _____ include a hostile work environment and violations of health and safety rules.

  15. a. customers

  16. b. financiers

  17. c. society

  18. d. suppliers

  19. e. employees

  20. Answer: e. employees

  21. Question: _____ is a part of Ford’s, the U.S. auto manufacturer, task environment.

  22. a. Inflation rate

  23. b. Chrysler

  24. c. Securities and Exchange Commission (SEC), a government regulating agency

  25. d. Amazon.com, an online bookseller

  26. e. Ford’s corporate culture

  27. Answer: b. Chrysler

  28. Question: _____ is what society deems as important with respect to appropriate corporate behavior.

  29. a. Ethical responsibility

  30. b. Discretionary responsibility

  31. c. Economic responsibility

  32. d. Legal responsibility

  33. e. Moral responsibility

  34. Answer: d. Legal responsibility

  35. Question: Which of the following is included in the manager identity?

  36. a. Specialist, performs specific tasks

  37. b. Gets things done through own efforts

  38. c. An individual actor

  39. d. A network builder

  40. e. Works relatively independently

  41. Answer: d. A network builder

  42. Question: Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

  43. a. planning.

  44. b. technical skills.

  45. c. organizing.

  46. d. controlling.

  47. e. conceptual skills.

  48. Answer: d. controlling.

  49. Question: A social entity that is goal directed and deliberately structured is referred to as a(n):

  50. a. organization.

  51. b. management.

  52. c. employee.

  53. d. student.

  54. e. task.

  55. Answer: a. organization.

  56. Question: _____ is the understanding of and proficiency in the performance of specific tasks.

  57. a. Human skill

  58. b. Conceptual skill

  59. c. Interpersonal skill

  60. d. Technical skill

  61. e. Leadership skill

  62. Answer: d. Technical skill

  63. Question: A(n) _____ is a person who benefits from team membership but does not make a proportionate contribution to the team’s work.

  64. a. “yes” man

  65. b. social worker

  66. c. work surfer

  67. d. free rider

  68. e. groupthink

  69. Answer: d. free rider

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