Who Can Assist With Documentation Of Mtm Services

Question: how do you maintain access to your MTM center’s profile

Answer: Log in frequently

Question: who can perform MTM services?

Answer: licensed pharmacist/approved care provider who completed outcomesMTM training

&

Students under the supervision of a licensed pharmacist

(answer B&C)

Question: who can assist with documentation of MTM services?

Answer: Technicians

Question: What is TIP?

Answer: a targeted MTM intervention identified by OutcomesMTM that appears on the patients profile

Question: where are MTM opportunites for a patient found in the OutcomesMTM connect platform?

Answer: the to-do tab on the patients profile

MTM opportunites list on you dashboard

total patient list

(so answer would be all of the above)

Question: where do I know what delivery methods I can use for a CMR(face to face, phone, telehealth)?

Answer: Go to the service delivery tab

hover over the “CMR” in the MTM opportunites column on the dashboard

(so answer would be A & B)

Question: What is the purpose of a medication action plan following a CMR?

Answer: to give the patient a list of things he/she should do following a CMR

Question: What information is required when documenting a typical adherence claim?

Answer: Patient’s barriers to adherence and proposed solutions

Question: What does it mean when the status of a claim is Review & Resubmit?

Answer: A claim has been reviewed by the Quality Assurance team (QA) and additional information is required.

Question: What resource outlines documentation requirements for MTM services, participation guidelines and other critical program information for OutcomesMTM?

Answer: Policy & Procedure Guide